By World: Sending the order to other countries of the world from Spain is carried out within 3 working days after receipt of payment. The order is sent via the Spanish postal service www.correos.es with a tracking number. You will be able to track the status of your order through mailing services. Delivery within 7-14 days
In Spain: www.mrw.es delivery within 24 hours on the mainland, and 78 hours if sent to the islands.
In Spain: www.correos.es delivery within 3-7 days
The order is shipped within 1-3 business days after receipt of payment.
Returns are possible within 7 days after receipt, for this you need to send us a purchased order to this address: Spain, 29640 Fuengirola, c. / Camino de Santiago 4, 2-7 (Spainsur)
Recharging mobile sim cards (top-up) is non-refundable.
If you want to cancel your order, you can do this by sending an email to firstname.lastname@example.org.
FREQUENTLY ASKED QUESTIONS
What are the terms for goods shipment?
The purchases are shipped in the period of 3 working days after the payment is received.
In what countries can you deliver the order?
The purchases are shipped across the world, to CIS countries, Asia, USA. The purchased goods are delivered within 7-14 days.
What are the terms for the delivery?
The delivery terms depend on the working tempo of postal or express delivery services in your region. Usually the delivery terms last from 48 hours across the Spain up to 22 days upon the delivery to the other countries. The delivery to some regions can take a bit longer period of time. The delivery across the territory of Spain last up to 48 working hours.
What is the price for the delivery services?
The price for the delivery services depends on the type of goods and destination place, the max. price for the delivery services is 14 Euro.
What postal service company do you use to deliver the order?
The goods delivery is realized through the postal service company of Spain www.correos.es. The further delivery is realized by postal or express delivery services of your region. Across the territory of Spain the delivery is available through: https://www.mrw.es/
I see the tracking number in my personal account. Where can I check it out?
After the purchase shipment outside Spain, we give you tracking number. Using this tracking number you are able to follow the process of purchase delivery online by yourself.
Services for tracking of postal deliveries.
Tracking of international postal deliveries: https://www.aftership.com/courier
What custom duties should be paid in the process of getting the delivered purchase?
We sell the products only to private persons, who don’t use the goods for commercial purposes. According to customs legislations of various states, the duties are not imposed upon such purchases. At least, according to our marketing experience across CIS and European countries we are not familiar with the cases, when the customers made additional payments. The more detailed information is represented in regional customs legislation.
If you have any questions, please contact us.
Or write through the feedback on the site.